A bonus post is coming Wednesday. Here's why it couldn't wait.
Most of what I write here is about systems that produced the wrong behavior. Boards that burned heat into empty buildings. Banks that rewarded accounts instead of relationships. Organizations that hit their targets and destroyed their objectives in the process.
This Wednesday is different.
On May 16, an 18-year-old Egyptian player defeated an eight-time world champion in a 106-minute final in Giza to become the youngest women's world squash champion in history. She wasn't an accident. She wasn't a prodigy who appeared from nowhere.
She was a product of a system designed to produce exactly that result.
Egypt now has 9 players in the men's top 20. They swept both the men's and women's world championships this month. The pattern didn't start this year.
The question at the center of this story is one every organization should be able to answer in under ten seconds: What's your target?
Wednesday. June 3. This one publishes off-schedule because the story is current and the lesson is worth your time.
— Wayne